DEKRA Advanced Blended Coaching
Our dynamic approach to coaching - known as DEKRA ABC (Advanced Blended Coaching) - delivers both flexibility and an appreciable Return on Investment (ROI).
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International Specialists
Driving commercial success with forward-looking solutions and strong partnerships.
International Specialists
Driving commercial success with forward-looking solutions and strong partnerships.
International Specialists
Driving commercial success with forward-looking solutions and strong partnerships.
International Specialists
Driving commercial success with forward-looking solutions and strong partnerships.
Automotive Business Improvement
Peak performance in leadership, sales and marketing
Competition among manufacturers, leasing companies and dealerships in the automotive industry is fierce. Founded on rock solid experience and a passion for the business, our expertise steers your team toward peak performances and at the same time ensures peak experiences for your customers.
Our secret is DEKRA Advanced Blended Coaching (DEKRA ABC), a methodology combining in-person sessions with a variety of digital and web-based options customized to meet your needs. Whether your focus is passenger cars, trucks, commercial or agricultural vehicles, our experts deploy DEKRA ABC to ensure your staff receives just the right blend of coaching and training interventions to improve performance in sales or aftersales, marketing, leadership and business processes.
Passenger Cars
Whether fleet sales or aftersales, used cars or electric vehicles, our expert services help you improve performance and boost passenger car revenues.
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Trucks & LCV
Turn to us for support in the trucks and Light Commercial Vehicle (LCV) business, whatever your focus, from aftersales to electric fleet sales and beyond.
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Sales & Aftersales Performance Improvement
Help your team reach peak performance, whether in passenger car or fleet sales, workshop efficiency or aftersales service with DEKRA expertise.
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Marketing Performance Improvement
You can depend on our experts to help you create a winning customer experience, manage leads effectively and connect digitally with potential buyers.
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Management & Leadership Performance Improvement
We are your trusted advisor for effective leadership, whether you are restructuring, performing due diligence, developing networks or managing change.
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Business Process Outsourcing
We share our expertise to help auto manufacturers and dealers create a positive customer journey that fosters satisfaction and loyalty.
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- Use Case: DEKRA ABC Delivers Sales Outperformance and Top ROI (PDF, 917.1 KB)
- Case Study: DEKRA ABC - The Optimal Combination of Technology and Expertise Put to Work(PDF, 1.4 MB)
- Case Study: Fleet Sales Program(PDF, 169.2 KB)
- Case Study: After Sales Coaching for European commercial vehicle manufacturer(PDF, 242.2 KB)
- Case Study: Coaching and Training Programs in the Automotive Sector(PDF, 232.2 KB)
- Case Study: Innovative Automotive Solutions Boost Network Performance(PDF, 271.1 KB)
- Brochure: Customized, Innovative Consulting Solutions(PDF, 1.6 MB)
- FAQ: Digital Transformation in Lead Management(PDF, 254.5 KB)
- FAQ: Fleet Sales(PDF, 230.2 KB)
While technology and digitalization are drastically changing the landscape in automotive sector sales, they are offering the means of meeting these new challenges. Where sales coaching was previously cost-prohibitive for many organizations, new digital tools are lowering costs, providing a more effective service and enabling accurate documentation on ROI and other measures of success.
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